Shipping and Delivery

Shipping info

Shipping Cost

Standard shipping on any size order (regardless of weight) is just $4.99 for orders shipped within the contiguous 48 states.

Standard shipping on any size order (regardless of weight) is just $6.99 for orders shipped to Alaska, Hawaii and Puerto Rico.

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Free Shipping on orders over $49.99

How to get FREE Shipping

1. Place your online order of $49.99 or more*
2. Ship to an address within the United States
3. Your shipment will process and ship via USPS/UPS

* Your total purchase must reach the designated amount prior to the costs of shipping and tax.

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How long to receive my Order

In general most orders are received within 1 week of placing an order. Please be advised the time the order is placed determines when the order will be processed and shipped. We are NOT responsible for shipping delays that are a result of credit card/billing problems, product availability delays, or order changes made after the order has been placed.

We keep a SMALL inventory and prefer to order products directly from the manufacturer in order to provide the freshest and furthest dated expiration possible.

Orders placed before 12pm (noon) Monday through Friday in which the item is in stock here will be shipped the same day.

Orders placed before 12pm (noon) Monday through Friday requesting an item that is not in stock will be processed and shipped in two to three business days.

Orders placed AFTER 12pm (noon) will BEGIN processing the following business day.

If there are issues with your address, items that are backorder or manufacturers issues this will cause a delay on us shipping the item to you.

IMPORTANT INFORMATION

• We are not open on Saturday and Sunday and USPS and UPS do not pick up or deliver on these days. These days are not business days for us and will not count towards processing and shipping times.

• Orders placed after 12pm (noon) on Friday (or Wednesday before Thanksgiving)  is considered a weekend order and all weekend orders begin processing on the following Monday and will ship on Wednesday.

• UPS/USPS does not pick up or deliver orders on major holidays. The days that UPS/USPS is not picking up or delivering are NOT considered shipping days. When counting up your shipping days, consider this important information. For questions about these carriers please check their websites

• We are not responsible for USPS/UPS' performance. Once a package leaves our facility, it is out of our hands. If you need to file a claim for a package that was lost during shipping, please contact our shipping department, and we will file the claim, on your behalf, with UPS. UPS only guarantees and accepts claims for fast shipments, (not ground). UPS does not guarantee all air shipments during the Christmas holiday. Please see their website for all details.

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Domestic Shipments

We utilize both USPS and UPS as our carriers for STANDARD SHIPPING.   We cannot ship UPS to a post office box.  If you require a specific shipping method please contact us as there might be an additional charge for this.

Free Shipping on all orders within the 48 contiguous states ONLY.  Although you do not pay for standard shipping, if you decide to cancel or return an order we will go back to the price we paid for your shipment for your refund.

Hawaii, Alaska, Puerto Rico and APO Addresses : Shipping costs are based on package weight. We must ship via USPS to all APO addresses.

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International Shipments

All Vitamins Plus has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com.

WHICH COUNTRIES DO YOU SHIP TO?

International shipping is currently available WORLDWIDE from All Vitamins Plus. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.

CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER?

To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.

WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER?

All inquiries regarding your international order should be directed to International Checkout at:

EMAIL: support@internationalcheckout.com.

PHONE: USA Phone: +001.310.601.8196
USA and Canada: +1.866.682.0641
UK Phone: +44.20.8133.2436
Australia Phone: +61.28003.4685
Denmark Phone: +45.36.950312
Sweden Phone: +46.4069.35779
Hong Kong Phone: +852.8175.6057
 

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